Patient Services Representative (Medical Receptionist)

Macon, GA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $21.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Prescription coverage

Pet insurance

Paid Time Off

401K with company match

Employee assistance program

Job Description

Piedmont Urgent Care is a leading healthcare provider specializing in delivering immediate and compassionate urgent care services. Our facilities are equipped to handle a variety of non-emergency medical situations with a focus on patient-centered care and operational excellence. As part of an extensive healthcare network, Piedmont Urgent Care has built a reputation for offering timely, accessible, and high-quality care to communities, emphasizing kindness, resilience, empowerment, and proactive service in every patient interaction. We strive to create a supportive and efficient environment that helps patients feel valued and cared for the moment they walk through our doors.

Currently, we ... Show More

Job Requirements

High school diploma or equivalent
1+ year of experience in a medical office or healthcare setting preferred
Strong communication skills
Attention to detail
Ability to multitask in a busy environment
Strong computer skills
Experience with Electronic Medical Records software
Ability to work 12-hour shifts including some weekends and holidays
Ability to work as a team player with a proactive and friendly attitude

Job Qualifications

High school diploma or equivalent
Medical Administrative Assistant certificate a plus
1+ year of experience in a medical office or healthcare setting preferred
Strong communication, attention to detail, and ability to multitask in a busy environment
Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously
Experience using Electronic Medical Records (EMR) software, EPIC preferred
Ability to work 12-hour shifts, including some weekends and holidays
A proactive, friendly, and patient-focused approach to service

Job Duties

Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued
Maintain confidentiality while collecting and organizing important patient and business documents
Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information
Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs
Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations
Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines
Perform office procedures and general administrative tasks
proficiently operate office medical equipment
Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers
Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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