Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $21.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Comprehensive benefits package
on-demand pay program
Discounts directory
optional identity theft protection
Traditional and Roth retirement options
Eligibility for benefits determined by employment type and status
Job Description
Corewell Health is a nationally recognized health system dedicated to delivering high-quality, personalized healthcare services to patients, members, and communities. With a strong focus on collaboration, leadership, and innovation, Corewell Health is committed to advancing healthcare excellence and fostering an inclusive and supportive workplace. The organization offers comprehensive benefits and resources to support the professional and personal growth of its team members while upholding a mission to improve health, instill humanity, and inspire hope. Operating various specialized centers, including the Heart & Vascular Center in Grand Rapids, Corewell Health provides an integrated range of medical services with a focus on... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or related experience
Job Qualifications
- High school diploma or equivalent
- 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or related experience
- Vocational/Technical one year certificate from college or technical school preferred (based on Corewell Health entity and department)
Job Duties
- Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments
- Performs clerical functions, including answering practice phone calls, scheduling patient appointments using a decision tree where applicable, ordering supplies, generating patient letters, processing and sorting mail and supply deliveries, and processing registration reports
- Responsible for identifying and reminding patients of health maintenance gaps
- Documents patient phone calls in EHR for call routing and resolution
- Performs patient registration and check-in by confirming patient demographic and insurance information and assisting patients with kiosk registration
- Performs patient check-out by scheduling follow-up appointments or confirming future appointments
- Maintains patient medical records according to standards and uploads Right Fax documents into EPIC
- Responsible for basic EMR/EHR scanning
- Actively participates in safety initiatives and risk mitigating measures and completes all position and unit safety related competencies and requirements on a timely basis
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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