Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Paid holidays
Professional Development
Employee assistance program
Job Description
GraceMed Health Clinic, Inc. is a reputable healthcare provider committed to delivering quality medical and dental services to its diverse patient community. Situated as a full-service clinic, GraceMed Health Clinic emphasizes compassionate care, cultural sensitivity, and professionalism in all aspects of patient interaction. The clinic is known for its patient-centered approach, ensuring that every individual who walks through its doors feels welcomed, valued, and supported throughout their healthcare journey. The facility integrates modern technology with expert staff to maintain efficient operations and provide excellent care.
The role of Patient Services Representative at GraceMed Health Clinic is a vital full-time, non-ex... Show More
The role of Patient Services Representative at GraceMed Health Clinic is a vital full-time, non-ex... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience
- previous medical or dental receptionist experience or background in office work preferred
- knowledge of office equipment including computers and copiers
- ability to work independently and ensure timely work completion
- strong problem-solving and organizational skills
- ability to maintain patient confidentiality
- effective communication skills
- physical ability to sit or stand for extended periods and lift up to 50 pounds
- willingness to work Monday through Friday, 8:00 am to 5:00 pm
- commitment to adhere to medical ethics and confidentiality policies
Job Qualifications
- High school diploma or equivalent
- bilingual Spanish preferred
- previous customer service experience
- previous medical or dental receptionist experience or general office work preferred
- additional training or experience in office procedures and medical/dental terminology preferred
- proficient with modern office practices and equipment
- ability to work independently and maintain accuracy
- strong problem-solving skills
- capacity to learn new concepts quickly
- excellent organizational skills
- strong verbal and written communication skills
- compassion and nurturing attitude toward patients
- comfortable interacting with diverse populations
Job Duties
- Greet and check in patients arriving for appointments
- verify patient information and clinical visit type in ECW software
- confirm insurance coverage and update patient demographics
- assist with next day appointment reminders
- prepare paperwork for patients prior to appointments
- document patient cancellations and no-shows per protocol
- receive deliveries and distribute to appropriate personnel
- maintain cleanliness and organization of reception and waiting areas
- uphold patient confidentiality at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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