Patient Services Representative Associate Family Medicine Residency
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $21.25
Work Schedule
Standard Hours
Benefits
Comprehensive benefits package
on-demand pay program
Discounts directory
Identity Theft Protection
home insurance
auto insurance
Pet insurance
Retirement Options
Job Description
Corewell Health is a nationally recognized health system dedicated to providing personalized and compassionate healthcare services to patients across its communities. Known for its ambitious vision and commitment to excellence, Corewell Health continuously advances through innovation, collaboration, and leadership. The organization emphasizes a culture of inclusivity, equity, and support, ensuring team members bring their whole selves to work and thrive in a respectful environment. With a comprehensive benefits package and a focus on professional growth, Corewell Health stands as a leading employer for healthcare professionals seeking rewarding careers with significant impacts on patient care and community health. The organization actively... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience
Job Qualifications
- High school diploma or equivalent
- 1 year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience
- vocational/technical one year certificate from college or technical school preferred based on Corewell Health entity and department
Job Duties
- Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments
- performs clerical functions including answering practice phone calls, scheduling patient appointments, ordering supplies, generating patient letters, processing mail and supply deliveries, and processing registration reports
- identifies and reminds patients of health maintenance gaps
- documents patient phone calls in EHR for call routing/resolution
- performs patient registration and check-in by confirming patient demographic and insurance information and assisting with kiosk registration
- performs patient check-out and schedules or confirms follow-up appointments
- maintains patient medical records according to standards, uploads Right Fax documents into EPIC and performs basic EMR/EHR scanning
- actively participates in safety initiatives and completes all position and unit safety related competencies in a timely manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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