Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
comprehensive benefits
on-demand pay
Discounts directory
Identity Theft Protection
Home and auto insurance
Pet insurance
Retirement Options
Job Description
Corewell Health is a leading healthcare organization committed to providing exceptional medical services to communities across the region. Established as a nationally recognized health system, Corewell Health focuses on advancing health care through a combination of compassionate service, innovative solutions, and collaborative teamwork. With an ambitious vision for continued advancement and excellence, Corewell Health is dedicated to improving the health and well-being of patients, members, and communities it serves. The organization fosters a supportive and inclusive work environment that values diversity, equity, and inclusion, ensuring all team members can bring their whole selves to work. The commitment to safety, compliance,... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of relevant work experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or related areas
- Ability to perform clerical and registration functions accurately and efficiently
- Strong communication and interpersonal skills
- Proficiency in using electronic health record systems such as EPIC
- Commitment to adhering to safety and compliance protocols
- Flexibility to work variable shifts including weekends as required
Job Qualifications
- High school diploma or equivalent
- One year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or related fields
- One year certificate from college or technical school (preferred based on Corewell Health entity and department)
Job Duties
- Serves as a concierge by greeting and communicating with patients or visitors
- Performs clerical functions including answering practice phone calls, scheduling patient appointments using decision trees where applicable, ordering supplies, generating patient letters, processing and sorting mail and supply deliveries, and processing registration reports
- Identifies and reminds patients of health maintenance gaps
- Documents patient phone calls in electronic health records for call routing and resolution
- Performs patient registration and check-in by confirming patient demographic and insurance information, assists patients with self-registration and arrival
- Performs patient check-out including scheduling follow-up appointments or confirming future appointments
- Maintains patient medical records according to standards and uploads documents into EPIC
- Responsible for basic electronic medical record scanning
- Actively participates in safety initiatives and risk mitigating measures and completes all position and unit safety related competencies and requirements on a timely basis
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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