ScionHealth

Patient Services Representative

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

ScionHealth is a respected healthcare organization dedicated to delivering high-quality patient care and fostering a supportive environment for its caregivers. At ScionHealth, we empower our caregivers to excel in their roles by valuing every voice and prioritizing deep care for every patient and each other. We foster a culture of courage, encouraging our team members to face challenges head-on and embrace new ideas through curiosity and constant inquiry. This commitment to an inclusive, collaborative, and innovative workplace culture is integral to how we serve our patients and support our teams every day.

The Patient Services Representative at ScionHealth pl... Show More

Job Requirements

  • High school diploma or GED
  • 2+ years experience in medical office receptionist or scheduler preferred
  • basic computer knowledge
  • excellent customer service skills
  • ability to multitask in a fast-paced environment
  • strong communication skills
  • good attendance
  • fluent in English
  • ability to maintain good working relationships within and across departments
  • less than 1% travel required

Job Qualifications

  • High school diploma or GED
  • medical career college program or medical assistant degree preferred
  • 2+ years experience in medical office receptionist or patient access preferred
  • experience in primary care or specialty physician office preferred
  • basic computer knowledge
  • excellent customer service skills
  • ability to organize tasks and develop action plans
  • ability to work under stress and maintain good working relationships
  • fluent in English

Job Duties

  • Greets patients upon arrival
  • checks patients in and completes intake process including insurance verification and demographic updates
  • performs electronic chart pre-load
  • scans documents to patient charts
  • collects and posts copays, deductibles, and past due balances
  • answers telephone calls and takes appropriate action
  • performs daily opening and closing procedures
  • manages scheduling by creating, modifying, and canceling appointments
  • documents medication refill requests
  • manages medical records in both electronic and hard-copy formats
  • multitasks effectively in a fast-paced environment
  • communicates pleasantly and makes decisive decisions
  • participates in orientation and training of new staff
  • follows management directives
  • performs additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.