Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Comprehensive benefits package
on-demand pay program
discounts
Identity Theft Protection
home insurance
auto insurance
Pet insurance
Retirement Options
Job Description
Corewell Health is a leading healthcare organization committed to delivering exceptional patient care and fostering a collaborative, inclusive work environment. As one of the largest health systems, Corewell Health offers comprehensive medical services across numerous facilities, ensuring that patients receive high-quality care tailored to their individual needs. The organization emphasizes not only superior clinical outcomes but also the overall well-being of its staff, creating a supportive atmosphere where professionals can thrive and grow. Corewell Health’s dedication to equity, diversity, and inclusion is deeply ingrained in its culture, promoting a workplace where everyone is encouraged to bring their whole selves and... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of relevant experience
- effective communication skills
- ability to manage multiple clerical tasks
- proficiency with electronic health record systems
- attention to detail
- commitment to patient confidentiality
- ability to work full time during day shifts
- availability Monday to Friday
Job Qualifications
- High school diploma or equivalent
- one year of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or related experience
- vocational or technical one year certificate from college or technical school preferred
Job Duties
- Serve as a concierge greeting and communicating with patients or visitors
- perform clerical functions including answering practice phone calls, scheduling patient appointments using a decision tree, ordering supplies, generating patient letters, processing mail and supply deliveries, and processing registration reports
- identify and remind patients of health maintenance gaps
- document patient phone calls in electronic health records for call routing and resolution
- perform patient registration and check-in by confirming patient demographic and insurance information, assist patients with self registration and arrival
- perform patient check-out by scheduling follow-up appointments or confirming future appointments
- maintain patient medical records according to standards and upload documents into electronic health record systems
- perform basic electronic medical record scanning
- actively participate in safety initiatives and risk mitigating measures
- complete all position and unit safety related competencies and requirements on a timely basis
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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