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Patient Services Manager 2

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,600.00 - $83,600.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in quality of life services, committed to creating a better everyday experience for individuals and communities worldwide. With a mission rooted in improving quality of life through a diverse range of integrated services, Sodexo offers food services, facilities management, catering, and much more. Operating in numerous sectors including healthcare, education, corporate, and government, Sodexo supports major clients by delivering customized solutions designed to meet their unique needs and goals. The company emphasizes respect, diversity, inclusion, and sustainability as core values, ensuring a welcoming and supportive work environment for all employees. Sodexo's reputation for excellence and... Show More

Job Requirements

  • associate's degree or equivalent experience
  • minimum two years management experience
  • minimum two years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts
  • excellent leadership and communication skills
  • knowledge of nutrition and specialized diets
  • strong management skills preferably in healthcare
  • passion for patients and customers to ensure adherence to Sodexo CARES behaviors

Job Qualifications

  • associate's degree or equivalent experience
  • minimum two years management experience
  • minimum two years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts
  • excellent leadership and communication skills
  • knowledge of nutrition and specialized diets
  • strong management skills preferably in healthcare
  • passion for patients and customers to ensure adherence to Sodexo CARES behaviors

Job Duties

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
  • oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
  • perform tray assessments to ensure food quality and presentation and tray accuracy
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits
  • perform management functions that include direct supervision of hourly associates including employee development

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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