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Patient Services Manager 2

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $59,600.00 - $90,090.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in providing integrated facilities management and food services, committed to enhancing quality of life for individuals and communities across the world. Operating in numerous sectors including healthcare, education, corporate services, and government, Sodexo emphasizes a people-centric approach to service delivery, with a strong focus on sustainability, diversity, and inclusion. The company prides itself on fostering a welcoming environment for employees where ideas and voices are valued, ensuring a respectful workplace culture that contributes to both personal and professional growth. Sodexo's partnership with MedStar Franklin Square Medical Center, located in Baltimore, Maryland, underscores its dedication to... Show More

Job Requirements

  • Associate's degree or equivalent experience
  • Minimum 2 years management experience
  • Minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Job Qualifications

  • Associate's degree or equivalent experience
  • Minimum 2 years management experience
  • Minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
  • Excellent communication skills
  • Strong customer service skills
  • Ability to analyze patient satisfaction data
  • Collaborative team player

Job Duties

  • Rounding with existing patients, families, and nursing personnel
  • Collaboration with hospital clinical and administrative leadership
  • Collecting, organizing, and trending data
  • Communicating findings with both nutrition services and interdisciplinary teams
  • Networking with other hospitals to identify best practices
  • Informing patients about the Patient Transport program
  • Acting as liaison between dietitians, nurse managers, environmental service managers, and other ancillary staff

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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