All American Hearing

Patient Services Coordinator (Fort Myers, FL)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
hearing aid benefits
PTO
Paid sick and safe time
Paid holidays

Job Description

Audibel is a leading hearing healthcare company dedicated to setting a new standard for excellence through its Patient Journey philosophy. This philosophy is centered around the special needs of each patient, ensuring a personalized and compassionate approach to hearing care. Audibel is recognized for its commitment to guiding patients meticulously to choose the best styles and technologies that will enhance their lifestyles. The company focuses on innovation, professional growth, and serving patients with passion, purpose, and excellence. Its culture is built around a total team approach, where experienced professionals coordinate and share knowledge to deliver the highest quality care. The... Show More

Job Requirements

  • High school diploma preferred or equivalent work history
  • 1-2 years experience in a customer service or retail position preferred
  • Proficient computer skills and knowledge of Microsoft Office programs
  • Industry familiarity encouraged
  • Ability to manage all confidential information with complete discretion

Job Qualifications

  • High school diploma preferred or equivalent work history
  • 1-2 years experience in a customer service or retail position preferred
  • Proficient computer skills and knowledge of Microsoft Office programs
  • Industry familiarity encouraged
  • Ability to manage all confidential information with complete discretion

Job Duties

  • Immediately acknowledge, greet and service all guests in a friendly, professional manner
  • Check patients in and out of patient management software, track orders/sales and maintain daily, weekly and monthly reports
  • Utilize elevated customer service approach and communication style when working with patients
  • Direct and answer calls in a timely, professional fashion
  • Strategically manage patient schedule on behalf of Clinic Team
  • Understand, support and track current marketing initiatives for the clinic
  • Organize office, maintain supplies, and ensure accurate patient files

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.