Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible Schedule
Job Description
The US Oncology Network is a leading community-based oncology network in the United States, dedicated to providing high-quality, evidence-based cancer care close to patients' homes. Texas Oncology, which operates as part of this expansive network, is the largest community oncology provider in the country. It has approximately 530 providers working across more than 280 locations throughout Texas, making it a trusted name in cancer treatment for the region. Founded on the principle of making top-tier cancer care accessible to all communities, Texas Oncology allows patients to receive critical treatment while staying close to the support of their family and friends.... Show More
Job Requirements
- High school diploma or equivalent
- some receptionist or office experience preferred
- proficiency with computer systems and Microsoft Outlook, Word, and Excel
- ability to complete required e-learning courses within 90 days
- at least eighteen months front medical office receptionist experience for Level 2
- knowledge of practice personnel and scheduling for Level 2
- at least 5 years front medical office receptionist experience for Senior Level
- ability to sit and use hands regularly
- occasional standing, walking, and reaching with hands and arms
- ability to lift or move up to 30 pounds
- vision and hearing corrected to normal ranges
Job Qualifications
- High school diploma or equivalent required
- some receptionist or office experience preferred
- proficiency with computer systems and Microsoft Outlook, Office Word, and Excel required
- must successfully complete required e-learning courses within 90 days of occupying position
- at least eighteen months front medical office receptionist experience with insurance forms and scheduling software required for Level 2
- knowledge of this practice’s personnel, daily routines, and scheduling a plus for Level 2
- at least 5 years front medical office receptionist experience with insurance forms and scheduling software required for Senior Level
Job Duties
- Greet patients and visitors to the clinic in a prompt, courteous and professional manner
- check in patients and inform clinical staff of patient arrival
- provide and explain paperwork for the patient to complete prior to examination
- collect, proof for completeness, and file patient forms
- update demographics and insurance information in the system
- collect co-pays and balances
- provide receipt
- answer, screen, and respond to routine questions
- route to appropriate personnel or take thorough messages
- page clinic personnel as appropriate
- communicate messages in an accurate and timely manner according to procedures
- check patients out after examination
- schedule returning appointments in accordance with physician and/or office guidelines
- provide patients with appointment details such as time, location, directions, instruction sheets, and other details
- record patient cancellations and missed appointments
- reschedule appointments
- notify appropriate staff of cancellation and make note in patient chart
- provide general administrative support by filing charts and forms
- maintain lobby area in a neat and orderly manner
- maintain a legible supply of forms and appropriate office supplies required for daily activities
- adhere to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient records
- perform other duties as requested or assigned
- type memos and forms as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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