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MyEyeDr. logo

Patient Service/Front Desk Coordinator Part Time

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

vision coverage
associate discounts
Role specific training programs

Job Description

MyEyeDr. is a high-growth, premier healthcare company specializing in total vision care with a unique retail experience. Established as a trusted community resource, MyEyeDr. operates with a mission to help patients live their best lives by delivering exceptional, personalized eye care. Through the expertise of its community doctors and knowledgeable teams, the company ensures accessible healthcare by accepting all insurance types and offering a diverse selection of stylish eyewear tailored to meet the various needs of its patients. Its innovative business model differentiates it from other providers in the eye care industry, making it a recognized leader committed to quality... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in front desk, reception, or customer service
  • Ability to multitask and prioritize
  • Flexible with evening and weekend availability
  • Strong organizational skills
  • Excellent communication skills
  • Ability to problem solve and respond to patient requests

Job Qualifications

  • Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
  • Organized and able to prioritize multiple tasks under pressure
  • Friendly, caring, and patient-centric with the ability to thrive in a fast-paced environment
  • Team player willing to collaborate for best patient experiences
  • Excellent oral and written communication skills
  • Professional attitude with problem solving skills
  • Computer savvy

Job Duties

  • Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
  • Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
  • Assist in appointment confirmations and patient outreach in partnership with doctor availability
  • Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
  • Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
  • Collaborate with doctor(s) and team members to provide seamless patient experience

Job Qualifications

Experience

No experience required


Job Location

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