Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
training programs
Job Description
MyEyeDr. is a leading healthcare company specializing in comprehensive vision care, offering a unique retail experience centered around patient-centered service and high-quality eyewear. The company is built on a foundation of community trust, leveraging a network of knowledgeable doctors and dedicated teams committed to improving the vision and overall wellbeing of every patient they serve. MyEyeDr. is characterized by its inclusive approach to healthcare, accepting all insurance plans and providing a diverse selection of stylish eyewear to meet the unique needs of its broad patient base. With a strong emphasis on accessibility and quality care, the company operates within a... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in administrative or customer service role preferred
- Ability to work some weekend and evening shifts
- Strong multitasking and organizational skills
- Excellent communication skills
- Flexible and adaptable mindset
- Ability to work in a fast-paced, team-oriented environment
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized with the ability to prioritize multiple tasks under pressure
- Strong communication skills including excellent oral and written communication
- Friendly and patient-centric demeanor
- Computer savvy
- Professional attitude with problem solving capabilities
- Team player willing to collaborate and provide patient-focused service
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctor(s) and team members to provide seamless patient experience
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Job Qualifications
Experience
No experience required
Job Location
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