Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
Role specific training programs
Job Description
MyEyeDr. is a leading name in the vision care industry, recognized for its comprehensive and patient-focused approach to eye health. As a premier healthcare company that combines total vision care with a unique retail experience, MyEyeDr. stands out by offering accessible healthcare services, accepting a wide range of insurance plans, and providing a diverse selection of stylish eyewear designed to meet the varied needs of its patients. The company prides itself on its team of trusted community doctors and knowledgeable staff who are all dedicated to helping patients live their best lives by delivering exceptional, personalized care in every interaction.... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Ability to prioritize multiple tasks efficiently under pressure
- Flexibility to work some weekend and evening shifts
- Strong communication skills both oral and written
- Basic computer proficiency
- Professional attitude with problem-solving skills
- Willingness to collaborate and work as part of a team
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: