Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
Role specific training
inclusive environment
Career Development
Job Description
MyEyeDr. is a leading vision care provider known for offering comprehensive eye care services and a unique retail experience. As a premier healthcare company, MyEyeDr. focuses on total vision care with an emphasis on personalized patient experiences and accessibility. The company’s trusted community doctors and knowledgeable teams work together to provide exceptional care that helps patients live their best lives by ensuring they have access to the vision care they need. With a high-growth trajectory and a business model that welcomes all insurance plans alongside a wide selection of stylish eyewear, MyEyeDr. stands out in the optical industry by making... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or administrative support roles
- Ability to work some evenings and weekends
- Strong multitasking and organizational skills
- Effective communication skills
- Comfortable working in a fast-paced environment
- Willingness to learn and adapt
- Ability to collaborate with others
- Basic computer proficiency
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized and able to prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric with strong communication skills
- Team player with a collaborative mindset
- Computer savvy with excellent oral and written communication skills
- Professional attitude with problem solving ability
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctors and team members to provide seamless patient experience
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Job Qualifications
Experience
No experience required
Job Location
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