Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
vision coverage
associate discounts
Role specific training programs
Paid Time Off
Health Insurance
Dental Insurance
Job Description
MyEyeDr. is a leading premium healthcare company specializing in comprehensive vision care. Founded on the principle of delivering exceptional and personalized patient experiences, MyEyeDr. operates a unique retail vision care model that integrates trusted community doctors with a broad selection of stylish eyewear suited for diverse patient needs. Through its innovative approach, MyEyeDr. strives to make healthcare accessible to all, accepting all insurance plans and focusing on patient-centric service in every interaction. The company emphasizes fostering a collaborative, inclusive, and fun work environment where employees can thrive and grow their careers while contributing positively to the well-being of the communities... Show More
Job Requirements
- Experience in a front desk reception or customer facing role
- Must have excellent organizational skills
- Ability to multitask and prioritize under pressure
- Strong verbal and written communication skills
- Computer proficiency
- Professional attitude and problem solving skills
- Availability to work some evenings and weekends
Job Qualifications
- Experience in a front desk reception or customer facing role supporting administrative duties and clerical tasks
- Organized with the ability to prioritize multiple tasks under pressure while providing excellent service
- Friendly caring and patient centric with excellent oral and written communication skills
- Computer savvy with a professional attitude and problem solving abilities
- Team player with the willingness to collaborate and provide the best patient experience
- Flexible adaptable with the ability to manage multiple responsibilities simultaneously
Job Duties
- Provide patients a personalized check in out process experience that creates a timely seamless and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Be a multitasker by managing multiple phone lines greeting patients and walk ins scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as eyewear consultants and optometric technicians
- Collaborate with doctor(s) and team members to provide seamless patient experience
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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