Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
Role specific training
supportive work environment
Career growth opportunities
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care. With a unique retail experience, it combines community-based optometry practices with a modern approach to eyewear retail, allowing patients to access a wide variety of stylish frames and high-quality eye care services. MyEyeDr. operates across multiple locations offering a patient-centered approach that emphasizes personalized service and accessibility. The company prides itself on accepting all insurance types, ensuring that quality eye care is available to a diverse patient population. MyEyeDr. fosters an inclusive and collaborative work environment where team members are valued and encouraged to grow professionally while making a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a front desk or customer service role
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Ability to work some weekend and evening shifts
- Willingness to learn and ability to adapt in a fast-paced environment
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, able to prioritize multiple tasks under pressure while providing best in class service to patients and office staff
- Flexible and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric with excellent oral and written communication skills
- Team player willing to collaborate to provide the best patient experience
- Professional attitude with problem solving ability and responsiveness to patient service requests
- Computer savvy
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Post restaurant and hotel jobs on OysterLink.
You may be also interested in: