Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
Job Description
MyEyeDr. is a premier healthcare company specializing in vision care with a high-growth trajectory and a unique retail experience that combines convenience, access to insurance, and an extensive selection of stylish eyewear. The company is known for its trusted community doctors and knowledgeable teams who focus on delivering personalized, exceptional care to every patient. MyEyeDr. is committed to making healthcare accessible by accepting all insurance plans and meeting the diverse vision needs of the community through its innovative business model. With a strong emphasis on values that drive meaningful actions, MyEyeDr. fosters a collaborative, inclusive, and fun work environment that... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Ability to multitask and prioritize in a fast-paced environment
- Willingness to work some weekend and evening shifts
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to collaborate effectively with team members and healthcare professionals
- Professional demeanor and problem-solving skills
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
No experience required
Job Location
OysterLink connects hospitality businesses with candidates.
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