Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
Job Description
MyEyeDr. is a premier healthcare company focused on total vision care with a unique retail experience, delivering exceptional and personalized service to its patients. It is a high-growth organization known for its trusted community doctors and knowledgeable team members committed to helping patients live their best lives. MyEyeDr. stands out in the vision care industry by making healthcare accessible to all, welcoming every insurance provider, and offering a broad selection of stylish eyewear that caters to the diverse needs of its patients. This inclusive environment fosters a collaborative team spirit and prioritizes the care of both associates and patients. MyEyeDr.... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric attitude
- Flexible, nimble and agile mindset
- Team player with collaborative skills
- Computer skills with excellent oral and written communication
- Professional attitude with problem-solving abilities
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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