Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discount
Career Development
training programs
inclusive work environment
competitive pay
flexible scheduling
Job Description
MyEyeDr. is a leading healthcare company specializing in comprehensive vision care, combining a unique retail experience with expert clinical service. The company is recognized for its commitment to making healthcare accessible and affordable by accepting all insurance plans and offering a wide selection of stylish eyewear to meet the diverse needs of its patients. MyEyeDr. prides itself on fostering an inclusive, team-oriented, and patient-centered culture, where trusted community doctors and knowledgeable teams collaborate to deliver an exceptional and personalized experience at every interaction. With a high-growth trajectory, MyEyeDr. is an excellent place for professionals seeking a meaningful career in the... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or administrative roles preferred
- Ability to work some evenings and weekends
- Effective communication skills
- Strong organizational skills
- Proficiency in computer applications
- Ability to multitask in a fast-paced environment
- Willingness to learn and adaptability
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized and able to prioritize multiple tasks under pressure while providing excellent service
- Friendly and patient-centric with strong oral and written communication skills
- Professional attitude with problem-solving capabilities
- Ability to work collaboratively in a team environment
- Computer savvy
- Ability to adapt and manage multiple responsibilities
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as office needs vary
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
No experience required
Job Location
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