Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
Role specific training programs
flexible schedule
Professional development opportunities
Supportive team environment
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care. Known for its unique retail experience, the company offers a total vision care concept that aims to provide exceptional, personalized services to each patient. With a network of trusted community doctors and knowledgeable teams, MyEyeDr. is dedicated to helping patients live their best lives by delivering outstanding eye care. The organization stands out in the industry by accepting all insurance plans and offering a wide selection of stylish eyewear to meet the diverse needs of its patients. This approach ensures healthcare accessibility and convenience, creating a welcoming and inclusive... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or administrative support
- Ability to multitask and work flexible hours including weekends and evenings
- Strong communication skills
- Ability to learn insurance plan details and office procedures
- Positive attitude and team collaboration
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized and able to prioritize multiple tasks under pressure
- Friendly and patient centric
- Team player with excellent oral and written communication skills
- Professional attitude with problem solving skills
- Computer savvy
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as eyewear consultants and optometric technicians as needed
- Collaborate with doctors and team members to provide seamless patient experience
Job Qualifications
Experience
No experience required
Job Location
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