Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
tax-free savings plans
Vision Insurance
associate discounts
401K with company match
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a leading and rapidly growing healthcare company specializing in comprehensive vision care with a unique retail experience. As a total vision care concept, MyEyeDr. is focused on delivering exceptional, personalized experiences to patients in every interaction, combining trusted community doctors and knowledgeable teams. The company's business model uniquely makes healthcare accessible by accepting all types of insurance and offering a wide range of stylish eyewear options that cater to the diverse needs of its patients. This inclusive and patient-centric approach positions MyEyeDr. as a premier choice for vision care across the nation. Working at MyEyeDr. means being a... Show More
Job Requirements
- High school diploma or equivalent
- Experience in front desk or customer service role
- Ability to manage multiple tasks simultaneously
- Excellent communication skills
- Friendly and caring personality
- Flexibility to work evenings and weekends
- Basic computer proficiency
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized with the ability to prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric mindset
- Team player willing to collaborate to provide best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude with problem solving and response skills
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians
- Collaborate with doctors and team members to provide seamless patient experience
Post restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: