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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a rapidly growing, premier healthcare company specializing in comprehensive vision care and retail optical services. With a unique business model, MyEyeDr. integrates trusted community doctors and knowledgeable teams to offer exceptional and personalized patient experiences. The company prides itself on accessibility by accepting all insurance types and providing a wide selection of stylish eyewear tailored to meet the diverse needs of its patients. MyEyeDr. fosters a collaborative, inclusive, and fun work environment, emphasizing caring for both patients and employees alike. The organization values professional growth and provides meaningful opportunities to contribute to improved healthcare experiences. As an equal... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk, reception or customer service role
- Ability to multitask and prioritize under pressure
- Strong communication skills
- Comfortable with basic computer applications
- Flexible to work occasional evenings and weekends
- Professional demeanor and problem solving skills
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, able to prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric
- Team player with good collaboration skills
- Computer savvy with excellent oral and written communication skills
- Professional attitude with problem solving abilities
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
No experience required
Job Location
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