Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
Paid Time Off
401k plan with company match
Employee Discounts
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care through a unique retail experience. As a high-growth organization, they are committed to providing exceptional, personalized patient care that helps individuals live their best lives. MyEyeDr. differentiates itself by welcoming all insurance plans and offering a wide range of stylish and affordable eyewear to meet the diverse needs of its patients. The company prides itself on fostering an environment where community doctors and knowledgeable teams work collaboratively to ensure every patient interaction is positive, accessible, and tailored to individual needs. Their business model supports a fun, inclusive workplace culture... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk, reception, or customer facing role
- Ability to multitask and prioritize responsibilities
- Strong communication and interpersonal skills
- Flexibility to work some evenings and weekends
- Basic computer proficiency
- Professional demeanor and problem-solving skills
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians
- Collaborate with doctor(s) and team members to provide seamless patient experience
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
No experience required
Job Location
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