Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
tax-free savings plans
Life insurance
vision coverage
associate discounts
401k plan
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a leading healthcare company focused on delivering comprehensive vision care through a unique retail experience. As a high-growth organization, MyEyeDr. is committed to providing accessible healthcare by accepting all insurance plans and offering a wide selection of stylish eyewear to meet the diverse needs of patients. The company prides itself on its dedicated community doctors and knowledgeable teams who work collaboratively to ensure each patient receives exceptional, personalized care. MyEyeDr. operates with a values-driven approach, prioritizing both the well-being of its associates and the satisfaction of its patients within a fun and inclusive work environment.
The ro... Show More
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Job Requirements
- Experience in a front desk,reception,or customer facing role supporting administrative duties and clerical tasks
- Organized,can easily prioritize multiple tasks under pressure,while providing best in class service to patients and office staff
- Flexible,nimble and agile mindset with the ability to wear multiple hats
- Friendly,caring,and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Qualifications
- Experience in a front desk,reception,or customer facing role supporting administrative duties and clerical tasks
- Organized,can easily prioritize multiple tasks under pressure,while providing best in class service to patients and office staff
- Friendly,caring,and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely,seamless,and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Be a multitasker by managing multiple phone lines,greeting patients and walk ins,scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as eyewear consultants and optometric technicians (varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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