Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
vision coverage
401k plan
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a high-growth, premier healthcare company specializing in comprehensive vision care with a unique retail experience. As a total vision care concept, the company is committed to delivering an exceptional and personalized experience to each patient through its trusted community doctors and knowledgeable teams. Recognized for its inclusive approach, MyEyeDr. accepts all types of insurance and offers a diverse selection of stylish eyewear to meet the varying needs of its patients. This approach not only makes healthcare accessible but also creates a welcoming environment for everyone seeking vision care solutions.
At MyEyeDr., the focus is on helping patien... Show More
At MyEyeDr., the focus is on helping patien... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Ability to multitask and manage time effectively
- Flexible and adaptable mindset with capability to wear multiple hats
- Excellent communication skills both oral and written
- Professional demeanor and problem-solving abilities
- Availability to work some weekend and evening shifts
- Willingness to learn and cross train in other office roles as needed
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized and able to prioritize multiple tasks under pressure while providing best in class service to patients and office staff
- Friendly, caring, and patient-centric with excellent oral and written communication skills
- Professional attitude with ability to problem solve and respond to patient service requests
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctor(s) and team members to provide seamless patient experience
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Job Qualifications
Experience
No experience required
Job Location
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