Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
vision coverage
401k plan with company match
Paid Time Off
associate discounts
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care. Known for its unique retail approach and commitment to making healthcare accessible, MyEyeDr. combines trusted community doctors with knowledgeable teams dedicated to delivering an exceptional and personalized experience to every patient. This company stands out in the industry by welcoming all insurance types and providing a vast selection of stylish eyewear that caters to diverse patient needs. With a strong emphasis on patient care and employee growth, MyEyeDr. fosters a fun, inclusive, and collaborative work environment designed to support both its patients and staff. The company values purpose-driven professionals... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk, reception, or administrative support role
- Ability to handle multiple phone lines and manage scheduling
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Flexibility to work some evenings and weekends
- Willingness to learn about the optical industry and insurance processes
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: