Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
401k
Paid Time Off
Paid holidays
Life insurance
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care that combines exceptional patient service with an innovative retail experience. As a leader in the optical industry, MyEyeDr. offers a unique business model that prioritizes accessibility by accepting all insurance and providing a diverse selection of stylish eyewear to meet the varied needs of its patients. With a high-growth trajectory, the company is dedicated to delivering personalized, best-in-class vision care that empowers patients to see and live their best lives. At MyEyeDr., the commitment extends beyond patient care to fostering an inclusive and supportive environment for associates, where professional... Show More
Job Requirements
- High school diploma or equivalent
- Experience in front desk or customer service roles preferred
- Strong organizational skills
- Ability to multitask in a fast-paced setting
- Excellent communication skills
- Flexibility to work some weekend and evening shifts
- Basic computer proficiency
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized and able to prioritize multiple tasks under pressure while providing best in class service
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude with problem solving and patient service response abilities
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctors and team members to provide seamless patient experience
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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