Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
tax-free savings plans
Life insurance
vision coverage
associate discounts
401k
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a high-growth, premier healthcare company specializing in providing comprehensive vision care through a unique retail experience. As a total vision care concept, MyEyeDr. stands out by welcoming all insurance plans and offering a wide selection of stylish eyewear that caters to the diverse needs of its patients. The company is committed to delivering an exceptional, personalized experience through its trusted community doctors and knowledgeable teams. The business model focuses on making healthcare accessible and ensuring that every patient interaction is meaningful, supportive, and centered on improving patients' quality of life. MyEyeDr. takes pride in fostering an inclusive, collaborative... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as eyewear consultants and optometric technicians (varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: