Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.45 - $20.15
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
401K with company match
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care, with a unique retail experience that sets it apart from others in the industry. Founded with the mission to help patients live their best lives through exceptional eye care, MyEyeDr. combines trusted community doctors and knowledgeable teams dedicated to providing personalized and accessible vision care solutions. The company's business model stands out by accepting all insurance plans and offering a wide variety of stylish eyewear options that cater to diverse patient needs. MyEyeDr. is a fast-growing organization committed to fostering an inclusive and collaborative work environment, aimed at both... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk or customer service role preferred
- Ability to multitask and manage phone lines
- Excellent verbal and written communication skills
- Willingness to work some evening and weekend shifts
- Basic computer proficiency
- Ability to learn and adapt in a fast-paced environment
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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