Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
tax-free savings plans
Life insurance
vision coverage
associate discounts
401k
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a high-growth, premier healthcare company that specializes in total vision care with a unique retail experience. Known for its trusted community doctors and knowledgeable teams, MyEyeDr. is dedicated to helping patients live their best lives through exceptional and personalized service. The company prides itself on an inclusive business model that makes healthcare accessible by accepting all insurance types and offering a broad selection of stylish eyewear designed to meet the diverse needs of its patients. With a focus on quality, accessibility, and style, MyEyeDr. stands out in the eye care industry as a leader committed to patient care... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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