Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
401k plan
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care with a unique retail experience. As a high-growth organization, MyEyeDr. blends trusted community doctors and knowledgeable teams to deliver exceptional and personalized eye care. The company is dedicated to making healthcare accessible by accepting all insurance plans and offering a diverse selection of stylish eyewear to meet the varied needs of its patients. Rooted in a culture that values care for both associates and patients, MyEyeDr. fosters a fun, inclusive, and collaborative work environment where team members are empowered to make a meaningful impact on patients' lives. The company... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Ability to work some weekend and evening shifts
- Strong oral and written communication skills
- Ability to multitask and prioritize effectively
- Basic computer proficiency
- Positive and professional attitude
- Willingness to learn about insurance plans and healthcare industry
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink helps hospitality teams hire in one place.
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