Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
associate discounts
401k plan
Paid Time Off
Job Description
MyEyeDr. is a premier healthcare company specializing in comprehensive vision care with a unique retail experience. As a high-growth organization, MyEyeDr. prides itself on providing an exceptional and personalized experience to every patient through the collaborative efforts of trusted community doctors and knowledgeable teams. The company operates within a business model that welcomes all insurance plans and offers a wide selection of stylish eyewear to meet the diverse needs of its patients. This commitment to accessibility and quality healthcare supports the company’s goal of helping patients live their best lives. At MyEyeDr., the culture fosters an inclusive and fun working... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Ability to multitask and prioritize efficiently
- Excellent communication skills both oral and written
- Flexible to work some evenings and weekends
- Problem solving skills
- Ability to work collaboratively in a team environment
- Basic computer proficiency
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: