Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Tax-free savings plan
Life insurance
vision coverage
associate discounts
401K with company match
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a high-growth, premier healthcare company that specializes in providing comprehensive vision care through a unique retail experience. Known for its trusted community doctors and knowledgeable teams, MyEyeDr. is committed to helping patients live their best lives by delivering exceptional, personalized care in every interaction. This company stands out in the industry by making healthcare accessible to all, welcoming all insurance types, and offering a great selection of stylish eyewear that meets the diverse needs of its patients. Their business model revolves around individualized patient service and quality care, fostering a welcoming and inclusive atmosphere in each of their... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Ability to organize, prioritize, and multitask effectively in a fast-paced environment
- Excellent communication skills, both oral and written
- Flexibility to work some weekend and evening shifts
- Friendly and patient-focused demeanor
- Ability to collaborate effectively with team members
- Basic computer skills and willingness to learn industry-specific systems
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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