Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
401k plan
Paid Time Off
associate discounts
Job Description
MyEyeDr. is a premier healthcare company specializing in total vision care with a unique retail experience. Our organization is driven by a mission to help patients live their best lives by providing exceptional and personalized vision care services. With a high-growth trajectory, MyEyeDr. has built a trusted community of doctors and knowledgeable teams who prioritize delivering top-notch patient experiences in every interaction. We are committed to making healthcare accessible by accepting all insurance plans and offering a diverse selection of stylish eyewear that caters to a wide range of patient needs. As a leader in the vision care industry, MyEyeDr.... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk, reception, or customer-facing role
- Ability to multitask and manage multiple demands
- Excellent communication skills
- Willingness to work some weekend and evening shifts
- Basic computer skills
- Friendly and patient-centric attitude
- Professional demeanor
- Ability to quickly learn insurance verification and appointment scheduling
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized and able to prioritize multiple tasks under pressure while providing excellent service
- Friendly, caring, and patient-centric personality
- Strong oral and written communication skills
- Computer savvy
- Professional attitude with problem solving abilities
- Ability to work in a fast-paced environment
- Team player willing to collaborate to provide the best patient experience
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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