Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
tax-free savings plans
Life insurance
vision coverage
associate discounts
401k
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a leading premier healthcare company specializing in comprehensive vision care with a unique retail experience. The company is committed to delivering exceptional, personalized patient experiences through a network of trusted community doctors and knowledgeable teams. MyEyeDr. stands out in the industry by making healthcare accessible to all patients, accepting all insurance plans, and offering a wide selection of stylish eyewear to meet diverse needs. As a high-growth and values-driven organization, MyEyeDr. focuses on prioritizing both the care of its associates and the satisfaction of its patients in a collaborative and inclusive environment.
The role of Patient Service C... Show More
The role of Patient Service C... Show More
Job Requirements
- High school diploma or equivalent
- Experience in front desk or customer service roles
- Ability to multitask and manage multiple phone lines
- Excellent communication skills
- Flexible schedule including availability for some weekend and evening shifts
- Ability to learn and adapt quickly
- Professional demeanor
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized with the ability to prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric with excellent oral and written communication skills
- Professional attitude with problem-solving and patient service response abilities
- Computer savvy
- Team player willing to collaborate for the best patient experience
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk-ins, schedule appointments, and assist office staff duties as needed
- Cross-train to other office support roles such as eyewear consultants and optometric technicians as needed
- Collaborate with doctors and team members to provide seamless patient experience
Job Qualifications
Experience
No experience required
Job Location
Loading...
You may be also interested in: