Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $30,367.61 - $39,932.56
Benefits
Medical insurance
Dental Insurance
tax-free savings plans
Life insurance
vision coverage
associate discounts on products
401K with company match
Paid Time Off
Paid holidays
Job Description
MyEyeDr. is a premier healthcare company specializing in total vision care, offering a unique retail experience that blends healthcare accessibility with stylish eyewear options to meet the diverse needs of its patients. As a high-growth company, MyEyeDr. is committed to delivering exceptional and personalized patient experiences through a trusted network of community doctors and knowledgeable teams. The company’s business model is distinct within the optical industry, welcoming all insurance plans and focusing on creating an inclusive environment where patients feel valued and cared for. MyEyeDr. prioritizes both patient care and associate well-being, fostering a collaborative and fun workplace culture that... Show More
Job Requirements
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, able to prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric with a professional attitude
- Strong oral and written communication skills
- Computer savvy
- Team player willing to collaborate
- Problem-solving ability
- Flexible and agile mindset willing to wear multiple hats
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, able to prioritize multiple tasks under pressure
- Friendly, caring, and patient-centric with a professional attitude
- Strong oral and written communication skills
- Computer savvy
- Team player willing to collaborate
- Problem-solving ability
- Flexible and agile mindset willing to wear multiple hats
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as required
- Collaborate with doctor(s) and team members to provide seamless patient experience
- Respond to patient service requests with professionalism and problem-solving skills
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs