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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.55 - $39.85
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Job Description
The hiring organization is a healthcare facility focused on providing comprehensive hospital and patient services, emphasizing food service operations within a hospital setting. This institution prioritizes high standards of patient satisfaction, food safety, and overall quality assurance to ensure the wellbeing and comfort of patients, visitors, and staff. Dedicated to maintaining excellence in healthcare support services, the company operates with a strong commitment to safety, compliance with regulatory standards, and continuous improvement.
The role in focus is a Food Service Supervisor position, designed to manage and oversee all food service department activities efficiently. This full-time employment opportunity involves direct s... Show More
The role in focus is a Food Service Supervisor position, designed to manage and oversee all food service department activities efficiently. This full-time employment opportunity involves direct s... Show More
Job Requirements
- Associate degree in foodservice or hospitality related field preferred
- Minimum of three years supervisory experience in food related industry
- Strong organizational, motivational, problem solving and supervisory skills
- Excellent knowledge of computer operations
- Ability to communicate clearly both orally and in writing
- Ability to work weekends, holidays and nights
- Physical ability to perform tasks involving bending, standing, walking, twisting and climbing
- Compliance with Illinois Department of Public Health sanitation requirements
- Ability to manage scheduling, attendance and overtime effectively
- Ability to handle cash control and budget management tasks
Job Qualifications
- Associate degree in foodservice or hospitality related field preferred
- Minimum of three years supervisory experience in food related industry
- Strong organizational and problem-solving skills
- Excellent communication skills
- Proficient computer operation skills
- Knowledge of food service business management
- Knowledge of Illinois Department of Public Health service sanitation
Job Duties
- Responsible for achieving patient and customer satisfaction scores and quality assurance processes as related to hospital and patient services standards
- Promote patient safety by reporting issues through established channels and participating in safety initiatives
- Monitor and evaluate customer satisfaction and recommend changes or programs to meet customer satisfaction goals
- Achieve meal services Press Ganey scores that meet or exceed targets and monitor department associates utilization of hospital-related programs
- Monitor adherence to all food safety and sanitation requirements
- Oversee completion of all required activities including refrigeration and sanitation logs
- Ensure all trayline activities are completed per policy and documented including tray accuracy audits and taste testing
- Manage food service department processes to ensure high quality products and services
- Monitor duties and responsibilities of all associates and address work related problems with appropriate actions
- Implement and monitor proper training and competency checks for associates
- Assist in overseeing cash control processes and ensure timely revenue drops
- Maintain hostess program to meet food service needs
- Assist in interviewing new hires
- Conduct yearly competencies and performance appraisals
- Ensure completion of required hospital-associated training and compliance
- Participate in self development and education programs
- Manage budget expenditures within guidelines
- Process PTO requests and maintain accurate records
- Track and monitor employee attendance and manage overtime
- Schedule staff effectively within budget constraints
- Monitor proper portion control and food presentation
- Ensure equipment is working properly and maintain cleanliness
- Recommend equipment replacements
- Assist in managing department revenue and expense budget
- Track food production and conduct audits to minimize overproduction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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