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Patient Service Representative I

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible Schedule

Job Description

Our healthcare facility is dedicated to providing exceptional medical services and ensuring patient care of the highest standards. We operate a multidisciplinary medical practice that serves a broad community base, emphasizing professionalism, efficiency, and compassion in all aspects of our service delivery. Our mission is to foster a supportive environment where patients and staff alike feel valued and respected, aligning with our core values of integrity, timely service, and excellent customer engagement. We are currently seeking a Patient Service Representative I to join our front office team. This essential role focuses on a variety of administrative responsibilities that support our... Show More

Job Requirements

  • High school diploma or equivalent required
  • One year experience in a medical environment, preferred

Job Qualifications

  • Knowledge of computer systems and applications
  • Knowledge of office equipment
  • Knowledge of medical terminology and office procedures
  • Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
  • Pays strong attention to detail
  • Excellent customer service skills
  • Ability to work scheduled hours as defined in the job offer
  • Ability to communicate effectively and professionally

Job Duties

  • Appointment scheduler on multiple telephone line system
  • Checking in patients for appointments and checking out patients at the end of appointments
  • Greeting and assisting efficiently and professionally patients and other customers that present to the practice with business other than appointments
  • Assure timely delivery of patient services
  • Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills
  • Verifying insurance
  • Collecting copays and balances
  • Perform other duties as requested by the Office Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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