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Patient Service Rep - SRS Med Specialty Float - Day Shift - PRN
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $27.66 - $31.84
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
flexible schedule
Job Description
Sharp HealthCare is a leading healthcare provider known for delivering high-quality medical services across a variety of specialties. Established with a mission to improve health and wellness in the communities it serves, Sharp HealthCare operates multiple hospitals, outpatient centers, and specialty clinics. The organization is committed to patient-centered care, innovative treatments, and fostering an environment where both patients and professionals thrive. It is recognized for its compassionate staff, advanced medical technology, and comprehensive care programs designed to meet the diverse needs of the population. Employees at Sharp HealthCare benefit from a supportive workplace culture that emphasizes collaboration, continuous learning, and... Show More
Job Requirements
- High school diploma or equivalent
- At least one year customer service experience
- Ability to work variable shifts including some weekends
- Strong typing skills with accuracy
- Ability to handle sensitive patient information confidentially
- Effective communication skills
- Basic knowledge of medical terminology preferred
- No on-call required
Job Qualifications
- High school diploma or equivalent
- Completion of medical receptionist or equivalent training program preferred
- One year customer service experience required
- Experience in medical or hospital setting preferred
- Ability to type a minimum of 30 words per minute with minimal errors
- Knowledge of medical terminology preferred
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Basic knowledge of insurance processes and medical billing
- Proficiency with scheduling and administrative software
Job Duties
- Represent Sharp Rees-Stealy by providing patient appointments, information, and operational support services
- Provide high-level customer service consistent with organization mission and goals
- Perform patient registration, demographic and insurance updates
- Confirm insurance eligibility and obtain service authorizations
- Resolve patient billing and insurance issues
- Maintain daily and weekly schedules, reports, and departmental supplies
- Assist patients with directions, forms, and information about customer services
- Handle cash receipt and collection per policy
- Balance and secure cash drawer, prepare daily deposits
- Schedule appointments accurately according to provider guidelines
- Communicate effectively with patients and department staff
- Collaborate and work as a team to meet departmental objectives
- Support department maintenance and workflow
- Respond promptly and professionally to phone calls
- Follow emergency protocols and monitor patient waiting areas
- Use keyboarding skills to type accurately and proof work
- Maintain knowledge of medical terminology and billing information
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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