Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
supplemental life insurance
401(k) matching
Paid Time Off
Employee assistance program
Job Description
Axia Women's Health is a recognized leader in women's healthcare, celebrated as a Great Place to Work for the fourth consecutive year. The organization's vision is to lead the way in improving women's health across multiple states, including New Jersey, Pennsylvania, Indiana, and Kentucky. Axia Women's Health is a dynamic and growing network that encompasses a variety of specialized care centers such as OB/GYN physicians offices, breast health centers, high-risk pregnancy centers, laboratories, urogynecology care, and fertility centers. This extensive network is driven by a passion to put women first by delivering personalized and comprehensive care that helps women live... Show More
Job Requirements
- High school diploma or equivalent
- Ability to provide exceptional customer service
- Strong communication skills
- Ability to multitask and manage time efficiently
- Compassionate and empathetic toward patients
- Willingness to work flexible schedules
- Ability to work collaboratively within a team
- Compliance with HIPAA and OSHA standards
- Authorization to work in the United States full-time
Job Qualifications
- High school diploma or equivalent
- Preferably prior experience as a medical receptionist or patient service representative
- Excellent customer service skills including verbal and written communication
- Ability to multitask and work effectively in a fast-paced environment
- Compassionate and empathetic attitude towards patients
- Strong time management and prioritization skills
- Proven ability to work collaboratively in a team
- Highly adaptable and flexible to changing priorities
- Willingness to work flexible schedules and provide coverage at satellite locations
Job Duties
- Greet patients and visitors in a professional and courteous manner
- Notify appropriate personnel to meet and escort patients to exam rooms
- Route phone calls promptly and professionally via direct transfer, paging, voicemail, or redirect
- Retrieve and route messages from the answering service
- Screen solicitors courteously for relevance
- Perform registration functions and activate patient files
- Collect and record copayments as required
- Verify insurance eligibility and communicate benefit limitations
- Assist with scheduling and modifying patient appointments
- Ensure accurate documentation of patient encounters
- Provide support to patients and medical staff
- Work collaboratively with clinical colleagues, management, and staff
- Ensure compliance with SOPs and policies including HIPAA and OSHA
- Adhere to practice policies, procedures, and protocols
- Participate in team meetings and quality improvement initiatives
- Demonstrate commitment to organizational mission, values, and ethical standards
- Contribute to a positive work environment
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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