Patient Service Rep-Front Desk - 24 Hours Weekly - Dermatology
Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Tuition Reimbursement
401(k) match
3-year vesting
Comprehensive medical coverage
Pet health coverage
paid volunteer time
Parental leave
Diversity, equity, and inclusion culture
Job Description
The South Bend Clinic is a leading healthcare provider located in South Bend, Indiana, known for its commitment to excellence and patient-centered care. Situated at the Eddy Street Campus, the clinic provides a broad range of medical services with a focus on delivering high-quality health outcomes and fostering a supportive work environment. The South Bend Clinic operates with a mission to help people live happier, healthier lives by combining advanced medical practices with compassionate care. This dedication is reflected in their culture, which emphasizes collaboration, professionalism, and continuous improvement. Their inclusivity and dedication to diversity, equity, and inclusion (DEI) create... Show More
Job Requirements
- High school diploma or equivalent
- CPR certification preferred
- Team player
- professional attitude
- Comfortable with computers
- Customer service oriented
- Excellent phone, people and organizational skills
- Ability to pay attention to detail and efficiently multi-task in a clinical environment
Job Qualifications
- High school diploma or equivalent
- CPR certification preferred
- Must be a team player
- professional
- comfortable with computers
- customer service oriented
- Excellent phone, people and organizational skills
- Ability to pay attention to detail and efficiently multi-task in a highly productive clinical setting
Job Duties
- Greets and welcomes patients/guests in person and/or on the phone in a professional, respectful, confidential manner
- Utilizes computer system accurately/efficiently for patient registration, appointment scheduling, charge posting
- Utilizes all functions of phone system in directing calls to appropriate staff or service areas, ensuring minimal transfers
- Documentation is thorough, objective, concise, and follows appropriate legal guidelines
- Communicates effectively with patients, staff, physicians, and other service areas, with professionalism and appropriate follow through, utilizing telephone, computer, and fax
- Accurately and discreetly schedules, reschedules, cancels, and/or confirms patient appointments with provider per department protocols
- Follows SBC Service Reimbursement Policies and utilizes up-to-date coding information
- Accurately and consistently performs cashier functions, including collection of patient-owed dollars and balancing the cash drawer
- Observes department conditions and activities taking appropriate action to deliver a positive patient experience
- Exhibits computer systems knowledge and proficiency as necessary to perform job functions
- Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards
- Performs other duties as assigned when appropriate
- Adheres to HIPAA guidelines set forth in Clinic policies and procedures
- Develops, pulls, and retrieves charts in a timely manner for surgery scheduling
- Responsible for completeness and accuracy of patient record
- Files all patient records once complete while maintaining chart order
- Prepares new patient charts
- Communicates with Business Office patient information required for billing
- Cross trains with surgery scheduling
- Maintains good working relationships with all contacts
Job Qualifications
Experience
No experience required
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter
Similar Jobs