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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.13 - $26.59
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Health Reimbursement Account
Life insurance
long-term disability insurance
Paid Time Off
Holiday pay
Flexible spending account
Athletic club credits
Weight management club credits
Bilingual pay differential
Job Description
Salem Clinic is a well-established healthcare provider located in Salem, Oregon, committed to delivering comprehensive medical services to the local community with a spirit of compassion and respect. Known for its patient-centered approach and professional environment, Salem Clinic offers a range of outpatient services including urgent care, laboratory, and imaging services. The clinic is dedicated to improving health outcomes by providing timely and accessible healthcare. They foster a supportive work atmosphere where employees can thrive, grow, and contribute meaningfully to patient care. Salem Clinic prides itself on its commitment to employee well-being by offering competitive benefits and opportunities for professional... Show More
Job Requirements
- High school diploma or equivalent
- possess a current Oregon State driver’s license and reliable transportation
- live close enough to arrive at work within 30 minutes of a phone call
- experience dealing with the public in a fast-paced customer service or office environment
- ability to communicate clearly, professionally, and courteously
- ability to read, understand, and follow oral and written instruction
- ability to work in a fast-paced environment while maintaining attention to accuracy
- knowledge of grammar, spelling, and punctuation
- pass required spelling and typing tests
- flexible availability including weekends and holidays
- detail-oriented and able to prioritize tasks
- ability to work independently and as a team participant
Job Qualifications
- High school diploma or equivalent
- experience dealing with the public in a fast-paced, customer service environment or office setting
- ability to communicate clearly, professionally, and courteously
- ability to read, understand, and follow oral and written instructions
- ability to work in a fast-paced environment with close attention to accuracy
- knowledge of grammar, spelling, and punctuation
- ability to work flexible hours and shifts including weekends and holidays
- detail-oriented with ability to prioritize tasks
- ability to work independently and as part of a team
- one year work experience in a medical office setting preferred
- knowledge of medical terminology preferred
- experience with cash handling, word processing, and computers preferred
Job Duties
- Travel to patient service sites as requested
- work flexible hours and shifts
- answer telephones promptly and cordially, following department scripting and protocol
- take messages and relay information to nursing staff or physicians, or make appointments as indicated
- cancel and reschedule appointments as directed
- review future appointments to ensure appropriate utilization
- greet patients and visitors in a prompt, courteous, and helpful manner
- obtain referrals if needed for insurance benefits coordination
- check in patients, verify and update information
- input data into automated appointment system and electronic health records
- determine, inform, and collect appropriate visit fees
- validate patient visits, document payments, balance cash drawers
- refer patients to Credit or Business Office for insurance clarification
- refer to Patient & Provider Relations for disputes
- observe waiting areas and reassure patients
- notify medical personnel of emergencies or lengthy waits
- distribute or assist with completion of forms
- participate in departmental meetings, problem-solving groups, and in-service education
- serve as mentor to new staff and students
- perform other duties as requested
- assist in training new employees
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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