Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $24.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Employee Discounts
Job Description
The US Oncology Network is a leading community-based oncology network in the United States dedicated to advancing cancer care and providing high-quality, evidence-based treatment close to home. One of its prominent members, Texas Oncology, stands as the largest community oncology provider in the country, serving approximately half of all Texans diagnosed with cancer annually. Established to make top-tier cancer care accessible across diverse communities, Texas Oncology prides itself on allowing patients to receive compassionate treatment surrounded by the support of family and friends. With a robust presence of over 530 providers spread across more than 280 locations throughout Texas, the... Show More
Job Requirements
- High school diploma or equivalent
- proficiency with computer systems and Microsoft Outlook, Word, and Excel
- some receptionist or office experience preferred for level 1
- at least 18 months front medical office receptionist experience with insurance forms and scheduling software required for level 2
- at least 5 years front medical office receptionist experience with insurance forms and scheduling software required for senior level
- must successfully complete required e-learning courses within 90 days of occupying position
- adhere to confidentiality and HIPAA laws
- ability to sit regularly and occasionally stand, walk, reach, and lift up to 30 pounds
- vision and hearing corrected to normal ranges
Job Qualifications
- High school diploma or equivalent
- proficiency with computer systems and Microsoft Outlook, Word, and Excel
- some receptionist or office experience preferred for level 1
- at least 18 months front medical office receptionist experience with insurance forms and scheduling software for level 2
- knowledge of practice personnel, daily routines, and scheduling a plus for level 2
- at least 5 years front medical office receptionist experience with insurance forms and scheduling software for senior level
Job Duties
- Greet patients and visitors to the clinic in a prompt, courteous and professional manner
- check in patients and inform clinical staff of patient arrival
- provide and explain paperwork for the patient to complete prior to examination
- collect, proof for completeness, and file patient forms
- update demographics and insurance information in the system
- collect co-pays and balances
- provide receipt
- answer, screen, and respond to routine questions or route to appropriate personnel
- page clinic personnel as appropriate
- communicate messages accurately and timely
- check patients out after examination
- schedule returning appointments according to physician or office guidelines
- provide patients with appointment details
- record patient cancellations and missed appointments
- reschedule appointments
- notify appropriate staff of cancellations and note in patient chart
- provide general administrative support by filing charts and forms
- maintain lobby area neat and orderly
- maintain legible supply of forms and office supplies required for daily activities
- adhere to confidentiality, state, federal, and HIPAA laws and guidelines
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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