Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $24.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
collaborative work environment
Job Description
The US Oncology Network is a prominent provider of cancer care services across the United States. Texas Oncology, one of its key affiliates, operates as the largest community oncology provider in the country with approximately 530 providers in over 280 sites throughout Texas. This extensive network was founded on the principle of making top-tier cancer treatment accessible to patients within their own communities, allowing them to receive care near their families and support systems. Texas Oncology utilizes leading-edge technology, evidence-based treatments, and innovative research to deliver comprehensive cancer care, striving to help patients achieve 'More breakthroughs. More victories.' in their... Show More
Job Requirements
- High school diploma or equivalent
- some receptionist or office experience preferred
- proficiency with computer systems and Microsoft Outlook, Office Word, and Excel required
- must successfully complete required e-learning courses within 90 days of occupying position
- at least eighteen months front medical office receptionist experience with insurance forms and scheduling software required for Level 2
- knowledge of the practice's personnel, daily routines, and scheduling a plus for Level 2
- at least 5 years front medical office receptionist experience with insurance forms and scheduling software required for Senior level
Job Qualifications
- High school diploma or equivalent
- some receptionist or office experience preferred
- proficiency with computer systems and Microsoft Outlook, Office Word, and Excel
- must successfully complete required e-learning courses within 90 days of occupying position
- at least eighteen months front medical office receptionist experience with insurance forms and scheduling software (Level 2)
- knowledge of this practice's personnel, daily routines, and scheduling (Level 2)
- at least 5 years front medical office receptionist experience with insurance forms and scheduling software (Senior level)
Job Duties
- Greets patients and visitors to the clinic in a prompt, courteous and professional manner
- checks in patients and informs clinical staff of patient arrival
- provides and explains paperwork for the patient to complete prior to examination
- collects, proofs for completeness, and files patient forms
- updates demographics and insurance information in the system
- collects co-pays and balances
- provides receipt
- answers, screens, and responds to routine questions
- routes to appropriate personnel or takes thorough messages
- pages clinic personnel as appropriate
- communicates messages in an accurate and timely manner according to procedures
- checks patients out after examination
- schedules returning appointments in accordance with physician and/or office guidelines
- provides patients with appointment details such as time, location, directions, instruction sheets, and other details
- records patient cancellations and missed appointments
- reschedules appointments
- notifies appropriate staff of the cancellation and makes note in patient chart
- provides general administrative support by filing charts and forms
- maintains lobby area in a neat and orderly manner
- maintains a legible supply of forms and appropriate office supplies required for daily activities
- adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records
- other duties as requested or assigned
- may type memos and forms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: