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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.01
Work Schedule
Flexible
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits including Critical Illness Insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Job Description
The Patient Server role is a vital position within TouchPoint at Henry Ford Genesys Hospital, offering part-time employment opportunities with an hourly pay range of $15.00 to $16.01. This role supports patient recovery by providing timely, friendly, and attentive food service tailored to meet dietary restrictions and preferences. Patient Servers ensure that meal trays are assembled accurately based on patient selections, dietary orders, and special requests, managing deliveries and pickups efficiently. Strong communication with nursing staff is essential to confirm diet prescriptions and address patient needs. The role demands a caring attitude, attention to detail, and the ability to maintain... Show More
Job Requirements
- Previous patient server experience is preferred
- availability to work weekends and holidays
- ability to lift and/or move up to 100 pounds
- ability to maintain confidentiality according to HIPAA guidelines
- good communication skills
- ability to follow health and safety regulations
- willingness to undergo any required training
Job Qualifications
- Ability to lift and/or move up to 100 pounds
- computer technical skills to operate hospital systems
- excellent verbal and written communication skills
Job Duties
- Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays
- takes patients menu selections prior to each meal
- complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
- offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections
- assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner
- interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met
- retrieves trays from patients' rooms
- maintains accurate and current information for each patient on assigned unit(s)
- assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered
- communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures
- adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures
- contributes to patient satisfaction goals by providing quality service
- complies with federal, state and local health and sanitation regulations and department sanitation procedures
- maintains a clean, sanitary working environment
- follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply
- completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
- identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets
- utilizes equipment in performing job functions according to department's safety procedures
- follows facility and departmental safety policies and procedures to include incident reporting
- follows facility and departmental infection control policies and procedures
- follows the facility's protocols for Hazardous Materials and Waste Program
- adheres to Emergency Preparedness Program and Life Safety Program
- participates in drills, as appropriate
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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