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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $17.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a dedicated hospitality provider specializing in patient support within healthcare environments, primarily working with Ascension Health hospitals across the United States. As a key player in the hospital foodservice industry, TouchPoint is committed to creating a healing atmosphere through exceptional food quality, outstanding service, and maintaining a clean and welcoming environment for patients, their families, and visitors. Their mission focuses on supporting the health and well-being of vulnerable populations by extending attentive care and hospitality beyond medical treatment. The company is part of Compass Group, a global leader in foodservice management, known for its commitment to... Show More
Job Requirements
- Prior experience in food service preferred but not required
- ability to lift and/or move up to 100 pounds
- computer technical skills to operate hospital systems
- excellent verbal and written communication skills
- high school diploma or equivalent
Job Qualifications
- Ability to lift and/or move up to 100 pounds
- computer technical skills to operate hospital systems
- excellent verbal and written communication skills
Job Duties
- Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays
- takes patients menu selections prior to each meal
- complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
- offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections
- assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner
- interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met
- retrieves trays from patients' rooms
- maintains accurate and current information for each patient on assigned unit(s)
- assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered
- communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures
- adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures
- contributes to patient satisfaction goals by providing quality service
- complies with federal, state and local health and sanitation regulations and department sanitation procedures
- maintains a clean, sanitary working environment
- follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply
- completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
- identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets
- utilizes equipment in performing job functions according to department's safety procedures
- follows facility and departmental safety policies and procedures to include incident reporting
- follows facility and departmental infection control policies and procedures
- follows the facility's protocols for Hazardous Materials and Waste Program
- adheres to Emergency Preparedness Program and Life Safety Program
- participates in drills, as appropriate
- performs other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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