Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Day Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a dedicated hospitality company that operates within Ascension Health hospitals across the United States, providing specialized patient food service, facility maintenance, and support services. Located at Ascension Saint Thomas Hospital West in Nashville, Tennessee, TouchPoint is a part of Compass Group, a leader in the foodservice industry committed to delivering outstanding service and support to patients, families, and hospital staff. The company focuses on more than just cooking, serving, cleaning, and transporting patients—it creates an environment conducive to healing and recovery, emphasizing warmth, care, and professionalism. TouchPoint’s mission aligns closely with Ascension's commitment to improving the... Show More
Job Requirements
- Prior customer service experience is preferred
- Ability to lift and/or move up to 100 pounds
- Computer technical skills to operate hospital systems
- Excellent verbal and written communication skills
Job Qualifications
- Ability to lift and/or move up to 100 pounds
- Computer technical skills to operate hospital systems
- Excellent verbal and written communication skills
Job Duties
- Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays
- Takes patients menu selections prior to each meal
- Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
- Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections
- Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner
- Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met
- Retrieves trays from patients' rooms
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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