Compass Group

PATIENT SERVER (FULL TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

TouchPoint Support Services is a dedicated hospitality service provider committed to supporting Ascension Health hospitals across the United States. Their mission centers on delivering exceptional hospitality services such as food preparation, patient dining, cleaning, and patient transport to enhance the healing environment within healthcare facilities. Operating within the prestigious Ascension Health network, TouchPoint plays a vital role in promoting comfort, cleanliness, and care for patients, their families, and visitors. The company values a big heart for service and aims to support Ascension's mission of improving the health of vulnerable populations by creating a warm, inviting atmosphere conducive to patient recovery.... Show More

Job Requirements

  • dietary aide experience preferred
  • at least 2 years of waitresspatient dining experience required
  • ability to lift andor move up to 100 pounds
  • computer technical skills to operate hospital systems
  • excellent verbal and written communication skills

Job Qualifications

  • ability to lift andor move up to 100 pounds
  • computer technical skills to operate hospital systems
  • excellent verbal and written communication skills

Job Duties

  • exhibits a friendly caring attitude to patients when taking menu selections delivering trays inquiring during catering rounds and retrieving trays
  • takes patients menu selections prior to each meal
  • complies with dietary restrictions on special modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
  • offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities cultural ethnic and religious preferences when patient inquires or needs additional selections
  • assembles trays according to patients menu selections on tray tickets in a timely and accurate manner
  • interacts with nursing staff to ensure patients diet prescriptions are accurate and patients food needs are met
  • retrieves trays from patients rooms
  • maintains accurate and current information for each patient on assigned units
  • assists dietitian with monitoring of patients who are NPO on liquid diets or have a calorie count ordered
  • communicates any patient related problems concerns to appropriate personnel in a timely manner following departmental procedures
  • adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures
  • contributes to patient satisfaction goals by providing quality service
  • complies with federal state and local health and sanitation regulations and department sanitation procedures
  • maintains a clean sanitary working environment
  • follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply
  • completes all daily weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
  • identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets
  • utilizes equipment in performing job functions according to departments safety procedures
  • follows facility and departmental safety policies and procedures to include incident reporting
  • follows facility and departmental infection control policies and procedures
  • follows the facilitys protocols for hazardous materials and waste program
  • adheres to emergency preparedness program and life safety program participates in drills as appropriate
  • performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location