Patient Representative Concierge Services
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
health benefits
Life insurance
long-term disability coverage
Healthcare spending accounts
Retirement Plan
Paid Time Off
Pet insurance
Tuition Reimbursement
Employee assistance program
Wellness Program
On-site housing for select positions
Job Description
Mount Sinai Medical Center, located in Miami Beach, is a prestigious healthcare institution with a rich history dating back to 1949. As South Florida's largest private independent not-for-profit hospital, Mount Sinai is dedicated to providing exceptional medical care to its diverse community. The medical center comprises 12 facilities across Miami-Dade and Monroe counties, including a 674-bed main campus and a wide array of specialized services such as cancer care, 24/7 emergency services, orthopedics, cardiovascular care, and more. Mount Sinai prides itself on a strong culture of caring, known as The Sinai Way, which emphasizes compassion, innovation, education, and research. This... Show More
Job Requirements
- high school diploma
- 1-3 years experience in a healthcare setting preferred
- bilingual English/Spanish preferred
Job Qualifications
- 1-3 years experience in a healthcare setting preferred
- high school diploma required
- bilingual English/Spanish preferred
Job Duties
- Answers telephone promptly, preferably by the third ring
- ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently
- demonstrates proper telephone etiquette when receiving transferring and placing calls on hold
- hold times are to be kept to a minimum
- efficiently schedules appointments recording them as documented and following practice policy
- accurately enters patient demographics information and insurance data in the computer as documented
- verifies insurance information collect referrals and authorizations and/or other forms as documented
- checks to ensure that patients fill out applicable forms completely and correctly
- performing administrative and clerical duties such as filing paperwork when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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